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Arizona agency failed to investigate nursing home complaints

Many people in Arizona are retired and aging. As people age it is common that more and more health concerns will arise. The body just does not function the same way it did when it was younger. People may suffer injuries, contract illnesses that affect their body and mind in some cases. This is an unfortunate fact of life for many people as they continue to grow older. While family members may step up and allow these loved ones to live with them and care for them, sometimes the illnesses require more supervision than family members can provide.

In these situations, people may put their loved ones in nursing homes and other care facilities which provide the type of care people need. People expect their loved ones to receive the care they need while they are there as well. However, this does not always happen and many people may be the victims of nursing home neglect or abuse. That is why the Arizona Department of Health licenses these facilities to ensure that they are providing the proper care and to investigate complaints when they arise.

However, a recent study found that the Department of Health has not been investigating complaints as they are supposed to do. The study selected five different facilities. In 2017 and 2018 the facilities apart of the study had 33 complaints and 37 self-reports of abuse, neglect and unsanitary conditions. Out of the total of 70 complaints and self-reports only 38 of the 70 had been investigated. Out of 20 of the complaints that were analyzed, 15 of those had not been investigated in a timely manner.

There are many nursing homes in Arizona and many people who reside in them. According to the study there are many complaints, but many are not investigated. However, the victims may still be able to receive compensation for the neglect or abuse that they suffer. This can be accomplished by filing a lawsuit against the nursing home. Experienced attorneys understand the importance of the compensation and how to hold the nursing home accountable for their actions.

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